Features

Our platform is highly flexible and ever-improving.

24/7 Online Booking

Let customers book whenever they are ready.

Your customers can see real availability, choose a service, staff member and available time, and book online 24 hours a day.

Related:
  • Live Availability
  • Booking Confirmations
  • Booking Status & History
  • Recurring Bookings
  • Multi-Service Bookings

Free Personal Booking Page

Your own booking page — ready to share anywhere.

Give customers one simple page where they can see your services, prices, staff and available times. Share it through your website, social media, WhatsApp, email or anywhere customers find your business.

Related:
  • Free Business Listing
  • Services & Prices
  • Staff Availability
  • Customer Reviews
  • Multi-Language Platform

Smart Calendar

See your whole business at a glance.

Manage appointments, working hours and availability from one simple calendar. Switch between day, week and month views and see individual staff or the whole team.

Related:
  • Day / Week / Month Views
  • Staff Calendars
  • Working Hours
  • Recurring Work Schedules
  • Resource & Room Booking

Staff Scheduling

Keep your team organised without spreadsheets.

Set working hours, availability and schedules for every staff member. Administrators can see the whole team while employees focus on their own appointments.

Related:
  • Staff Working Hours
  • Employee Calendars
  • Recurring Schedules
  • Team Availability
  • Service Assignment

SMS & WhatsApp Reminders

Reduce no-shows automatically.

Automatically remind customers about upcoming appointments through SMS and WhatsApp, without manually messaging every customer.

Related:
  • Booking Confirmations
  • Email Notifications
  • Automatic Review Requests
  • Rebooking Reminders
  • Birthday Messages

VIP & Blacklist Customers

Know who is booking before they arrive.

Keep customer history, notes and important information together. Mark loyal customers as VIP and flag problematic customers when needed.

Related:
  • Customer CRM
  • Visit History
  • Customer Notes
  • Customer Retention Tracking
  • New, Regular & Lost Customers

Staff & Permissions

Give every team member the right level of access.

Add your team and control who can manage bookings, customers and business settings.

Related:
  • Staff Profiles
  • Admin Permissions
  • Coordinator Access
  • Employee Access
  • Staff Performance

Services & Pricing

Keep your services, duration and prices organised.

Create services, group them into categories and define duration and price. Build a clear booking experience for both customers and staff.

Related:
  • Service Categories
  • Service Add-ons
  • Packages
  • Memberships
  • Dynamic Pricing

Online Payments

Get paid when customers book.

Accept payments during the booking process, secure appointments with deposits and protect your business from late cancellations and no-shows.

Related:
  • Deposits
  • No-Show Protection
  • Late Cancellation Fees
  • Refunds
  • Recurring Payments

AI Business Assistant

Ask your business instead of searching through reports.

Ask StartVivo about bookings, customers, free time, feedback and business performance using normal everyday questions.

Related:
  • Ask AI About Bookings
  • Ask AI About Customers
  • Ask AI About Free Time
  • Business Performance
  • Feedback Insights

Voice & Chat Bookings

Let customers book by simply asking.

Customers can talk or chat with an assistant that answers questions, checks live availability, recommends suitable services and helps complete bookings.

Related:
  • Voice Booking
  • Chat Booking
  • Live Availability
  • Service Recommendations
  • Real-Time Pricing

Bookings from ChatGPT & Claude

Turn AI assistants into a new booking channel.

Make your services, live availability and prices available to customers using ChatGPT, Claude and other connected AI assistants.

Related:
  • AI Listings
  • Live Availability for AI
  • Real-Time Price API
  • AI Booking API
  • Booking Source Tracking

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